Terms of Business

Important Information

These Terms of Business set out the agreement between Greenwood Capital Advisory Limited (“we”, “us”, “our”) and you (“you”). By engaging our services, you confirm that you have read, understood, and agreed to the terms outlined below.
Please note that Greenwood Capital Advisory Limited operates exclusively as a Commercial Finance Comparison Service for corporate borrows. We only introduce corporate borrowers to lenders for the purposes of unregulated commercial finance and do not carry out any regulated activities under the Financial Services and Markets Act 2000 and related legislation.

1.0 Introduction

1.1 These Terms of Business constitute the agreement between us and you regarding the provision of unregulated commercial finance comparison and intermediary services by us to you.

1.2 We act solely as an intermediary by introducing clients to potential lenders offering unregulated business loans.

1.3 We do not offer services to individuals acting as consumers. You confirm that you are engaging with us in the course of business and not as a consumer.

1.4 We do not provide financial advice, regulated credit services, or any other services that require FCA authorisation. We do not arrange or guarantee any loan agreements.

1.5 Any recommendations or illustrative comparisons or options presented by us do not constitute endorsements, guarantees, or advice. It is your sole responsibility to assess the suitability and implications of any proposed loan facility.

2.0 Scope of Services

2.1 Our services may include:

  • Introducing you to lenders who may offer loan products suitable to your stated requirements;
  • Assisting you in communicating with potential lenders;
  • Providing comparisons of loan options from different lenders, where available, to help you make an informed decision;
  • Providing administrative support during the loan application process.

2.2 Our services do not include:

  • Providing advice regarding the suitability, affordability, or risks of loan products;
  • Acting as a party to any agreement between you and a lender;
  • Representing, warranting, or guaranteeing that lenders will approve loans or offer specific terms.

2.3 You acknowledge that loan options presented are based on the information provided by you. We do not verify the accuracy or completeness of this information unless explicitly agreed in writing.

2.4 In the course of providing intermediary services, we may request financial information such as bank statements, accounts, and other documentation to assess potential funding options.

2.5 Lending decisions remain solely at the discretion of the lenders. Lenders may conduct soft or hard credit checks, and by using our services, you consent to these checks. You acknowledge and agree that we shall not be held responsible for any impact these checks may have on your or your business’s credit file, whether funding is approved or not.

2.6 We will receive a commission for any successful introduction that results in funding. This may vary case by case and is available on request.

2.7 The services listed in clause 2.1 are indicative and not exhaustive. Should we provide additional services not expressly listed above, such services shall be deemed provided under these terms, unless otherwise agreed in writing. The inclusion of such services shall not affect the validity or enforceability of these terms.

3.0 Credit and Identity Checks

In order to process your application, we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity.

We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. Your data will also be linked to the data of your spouse, any joint applicants or other financial associates.

The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at:

4.0 Fees and Commissions

4.1 We will typically charge a fee for our services. Detailed information regarding such fees, including the amount and payment terms, will be provided in writing before any services commence.

4.2 We will typically also receive commissions or other payments from lenders for introducing clients. You have the right to request full disclosure of the nature and amount of any such commissions or payments.

4.3 Any fees charged by us are for the services outlined in Clause 2 and do not guarantee success in obtaining a loan or any specific loan terms.

4.4 Payment of our fees shall be made in accordance with the written terms provided and shall be non-refundable unless otherwise agreed in writing.

4.5 If the agreement is terminated prematurely, you may be entitled to a partial refund of fees for services not yet rendered, subject to our discretion and written agreement.

5.0 Your Responsibilities

5.1 You agree to provide accurate, complete, and honest information as required for our services.

5.2 You are responsible for independently assessing the terms of any loan agreement, including but not limited to the loans suitability, affordability, and any associated risks.

5.3 You shall promptly notify us of any material changes to the information provided that may affect the services.

6.0 Disclaimers and Limitation of Liability

6.1 To the maximum extent permitted by law, we disclaim all warranties (express or implied), including but not limited to title, non-infringement, merchantability, fitness for a particular purpose, satisfactory quality, and warranties implied from any course of dealing or usage of trade.

  • We shall not be liable to you whether in contract, tort (including negligence), breach of statutory duty, or otherwise for:
  • loss of profits;
  • loss of sales or business;
  • loss of agreements or contracts;
  • loss of anticipated savings;
  • loss or corruption of software, data or information;
  • loss of goodwill; or
  • any indirect or consequential loss.

6.2 We provide an introduction service only and do not advise on or ensure the suitability, legality, or financial implications of loans offered by third-party lenders.

6.3 We are not liable for:

  • Decisions made by you based on introductions or administrative support provided;
  • The terms offered by lenders or the performance of any loan agreement;
  • Any errors, inaccuracies, or omissions resulting from information provided by you

6.4 Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded under English law.

6.5 You acknowledge that reliance on our services is undertaken your sole discretion and responsibility.

7.0 GDPR and Data Protection

7.1 We process personal data in compliance with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.

7.2 Data provided by you will be used solely for the purposes of fulfilling this agreement, including introducing you to potential lenders and facilitating communication.

7.3 Clients have the right to access, correct, or request deletion of their personal data. Full details of how data is used can be found in our Privacy Policy.

7.4 In the event of a data breach, we will notify affected clients in accordance with GDPR requirements.

8.0 Conflict of Interest

8.1 We aim to remain impartial and transparent in its dealings. If a potential conflict of interest arises, we will promptly disclose this to you and take appropriate steps to resolve it.

8.2 If a conflict cannot be resolved, we will recuse ourselves from the transaction and notify the you in writing.

9.0 Complaints Procedure

9.1 If You are dissatisfied with the services provided under this agreement, a complaint may be submitted in writing to: Greenwood Capital Advisory Limited, Unit 126 Mare Street Studios, 203/213 Mare Street, Hackney, London, England, E8 3JS

9.2 The Broker will acknowledge complaints within 5 business days and issue a final response within 4 weeks, detailing outcomes or resolutions.

9.3 If the complaint remains unresolved, you may refer the matter to mediation or arbitration as an independent dispute resolution mechanism.

8.4 You acknowledge that we are not subject to the jurisdiction of the Financial Ombudsman Services.

10.0 Termination of Agreement

10.1 Either party may terminate this agreement by providing 10 business days written notice to the other party.

10.2 Termination does not absolve you of the obligation to pay any accrued fees for services provided up to the date of termination.

10.3 If you terminate the agreement prematurely, we may issue a partial refund for services not yet rendered, subject to Clause 3.5.

11.0 Governing Law

11.1 These Terms of Business and any disputes arising therefrom shall be governed by, and construed under, the laws of England and Wales.

11.2 The courts of England and Wales have exclusive jurisdiction to settle disputes arising under these Terms.

12.0 Entire Agreement

12.1 These Terms of Business (together with any policies, documents or forms referred to in it), constitute the entire agreement between the parties and supersede and extinguish all previous discussions, correspondence, negotiations, drafts, agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter, save that nothing in this clause operates to limit or exclude any liability for fraud.